Restaurant phone operations
24/7 AI phone operations for restaurants
Dinner rush brings more calls than your team can grab. Tavra answers the phone, takes to-go orders, handles secure checkout, sends tickets into the restaurant's normal order flow, handles reservations, answers custom business questions, and routes the calls that need a human.
Built for rush hour, after hours, and every call your team can't grab.
Calls become orders, payments, reservations, answers, and routed exceptions.
Live demo console
Build your Tavra AI
Mock up a restaurant phone agent with a voice, greeting, order flow, custom answers, reservation rules, and workflow controls.
POS orders
Payments
Kitchen tickets
Custom answers
Call routing
Phone operations
Calls should become completed restaurant work
Tavra turns restaurant phone calls into completed workflows: orders placed, secure checkout completed, tickets sent to the kitchen, reservations handled, questions answered, and exceptions routed according to the restaurant's rules.
The restaurant controls what Tavra can do by workflow. Ordering can be fully handled, custom answers can be backed by live business sources, reservations can follow the restaurant's book rules, and staff only gets pulled in when the call actually needs a human.
See the workflow map ->Built for restaurants
Built for the calls restaurants miss
Handled, not missed: the phone work that becomes revenue, service recovery, and fewer interruptions.
Explore Tavra
Restaurant AI phone operations, by workflow
Static guides for operators, search engines, and LLMs. No fake metrics, no fake provider approvals, and no claims that a third-party path is live unless it is actually verified.
Orders
To-go orders, handled from phone call to kitchen ticket
Tavra can take the caller's order, answer menu questions, confirm modifiers, handle secure checkout, and send the order into the restaurant's normal prep flow.
If a caller asks for a manager or staff member in the middle of ordering, Tavra transfers immediately. Otherwise, the order path is built to be fully handled, accurately submitted, and ready for the kitchen.
Custom answers
Answers the questions your staff hears all day
Tavra can be configured with custom business knowledge for hours and open status, directions, parking, accessibility, wait times, walk-ins, allergies, large parties, private dining, catering, gift cards, loyalty, lost and found, complaints, hiring, live events, and entertainment.
Each category can be backed by the restaurant's preferred source: manual entries, website URLs, iCal feeds, Google Calendar, uploaded files, POS data, or other configured sources.
Reservations
Reservations without another ringing phone
Tavra lets the phone book tables without letting the phone run the room.
When a guest asks for a reservation, Tavra gathers the reservation details, checks the requested time against your availability, and protects the pacing rules you set for the room.
If the time is open, Tavra confirms the reservation. If the slot is full, Tavra offers the closest available times that still fit your service flow.
Native Book turns reservation calls into managed capacity: zero missed reservation calls, no voicemail tag, and no extra ringing phone at the host stand.
Phone brain
Next-generation phone operations without the chaos
To-Go Ordering
Tavra takes phone orders, confirms modifiers, answers menu questions, and keeps the caller moving through the order flow.
Payment + Kitchen Ticket
Tavra can handle secure checkout and send the submitted order into the restaurant's normal prep flow.
Custom Business Answers
Hours, parking, allergies, private events, catering, gift cards, hiring, live music, and other caller questions can be backed by configured business sources.
Reservation Workflows
Tavra collects party size, date, time, guest name, callback number, notes, allergies, and special requests, then books, requests, or escalates based on the restaurant's rules.
Restaurant-Controlled Autonomy
Choose which workflows Tavra completes, which reservation paths need approval, which calls transfer, and when owners or staff should be notified.
Smart Routing
Manager calls, staff questions, edge cases, and urgent issues can be routed instead of forcing every caller through the same script.
Hundreds of workflows
You choose how much Tavra handles
- 01 Fully handle configured phone orders from caller greeting to submitted kitchen ticket.
- 02 Complete routine workflows automatically, or hold specific reservation paths for staff approval.
- 03 Answer business-specific questions from configured sources like URLs, iCal feeds, Google Calendar, uploaded files, manual entries, and POS data.
Calls become operations
From phone call to workflow
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01
Phone orders become kitchen work.
Tavra can take the order, handle secure checkout, and send the submitted ticket into the restaurant's normal prep flow.
-
02
Caller answers come from your sources.
Hours, parking, events, policies, allergens, private dining, catering, and other caller questions can be backed by the sources your restaurant actually trusts.
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03
Reservation calls become managed capacity.
Native Book checks requested times against availability and pacing rules, confirms open slots, and offers nearby times when the room is full — so phone reservations stay organized without another ringing phone.
Tavra agents
Multiple workflows, one phone brain
Revenue-generating workflows, restaurant-controlled autonomy, and humans in the loop when needed.
The Order Taker
Takes the order, confirms modifiers, handles secure checkout, and submits the ticket.
The Info Desk
Answers custom questions from the restaurant's configured business sources.
The Host
Completes or requests reservations based on the book and the restaurant's rules.
The Router
Transfers or escalates the calls that should not stay with the agent.
Pricing
Tavra pricing shaped around your restaurant
Pricing depends on call volume, location count, and the workflows you want Tavra to handle. Multi-location prospects may begin with one restaurant on regular Tavra Core before group rollout.
- To-go ordering and secure checkout
- Kitchen ticket submission
- Custom business answers
- Reservation workflows
- Staff notifications
Go-live
Go live without turning service upside down
Add restaurant details
Configure voice, ordering, checkout, custom answers, and reservation rules
Connect configured sources and route the calls that need a human
Let Tavra handle the phone work your team can't grab
FAQ
Quick answers for restaurant operators
- What is Tavra?
- Tavra is a restaurant AI phone operations platform that answers calls and moves callers into workflows like to-go orders, secure checkout, reservations, custom answers, routing, notes, and notifications.
- Is Tavra a generic chatbot?
- No. Tavra is built around restaurant phone operations and restaurant-controlled workflows.
- Does Tavra replace staff?
- No. Tavra helps handle phone work and routes calls to humans when the restaurant wants staff involved.
Contact
Stop letting the phone decide how much revenue you capture.
Tavra helps restaurants answer more calls, complete more workflows, and keep staff focused on the guests already in front of them.
☎ Answers missed calls with your restaurant voice
🥡 Takes to-go orders and routes them into workflow
▣ Accepts secure phone payments through checkout
🍴 Full Clover and Square support, with more systems to follow